How do you return by mail?
- Pack the items. Package your unworn, unwashed items, with original tags, using the original packing provided, whenever possible. Otherwise, pack your return in a well-padded envelope, bag or box to prevent damage in transit. If you are returning items from multiple orders, they must be packaged separately.
- Print the prepaid return label.
- If you are a registered user: Log into your online account, go to your profile tab and select order history. Select the order you wish to return an item from and select “Print Return Label”.
- If you placed your order as a guest: Visit our Track Order page here and complete the required information. From the pop-up, select “Print Return Label”.
- Label the package. Securely attach one return label to each package.
- Mail the package. Drop-off your package at any UPS collection points.